CaringPacks.com

Give us a Call! 605-444-5006
 


FAQs

CUT OFF TIMES TO ORDER A CARE PACK IS SUNDAY NIGHT AT MIDNIGHT FOR ALL FACILITIES

  • Cut off times to get a care pack ordered?
  • When will the Spring/Seasonal care pack be available?
  • How many care packs can I order per month for various inmates?
  • Please use the 5 digit ID number.
  • How do I place an order?
  • If an inmate has received a Caring Pack this calendar month can I order a Caring Pack and have it delivered next month?
  • How many Packs can I send to an Inmate?
  • Can you hold packs for a specific date?
  • Do you make substitutions?
  • What happens if the package is refused at the correctional facility?

    Should the package(s) be refused because of our error, we will correct the problem and reship the package to the inmate at no charge to you. Should the package be refused by the inmate, no refund will occur.


  • I have selected an inmate, but it shows Warning and they are unable to receive a package. Why?
  • Can a prison reject a shipment to a particular inmate?
  • How long does it take for my package to be received?
  • Will I receive confirmation that the package was shipped?
 
Care Packs