CaringPacks.com

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FAQs

CUT OFF TIMES TO ORDER A CARE PACK IS SUNDAY NIGHT AT MIDNIGHT FOR ALL FACILITIES

  • Cut off times to get a care pack ordered?
  • When will the Spring/Seasonal care pack be available?

    The Department of Corrections will determine when the spring/seasonal care pack will be available. At that time, a memo will be released to the inmates. The memo will inform the inmates of the time frame that the spring/seasonal care pack will be offered. The inmates will then be able to notify their friends and family. The spring/seasonal pack will be listed on the website as an active care pack with a list of the items included in the pack and the “Buy Now” option for purchase.


  • How many care packs can I order per month for various inmates?
  • Please use the 5 digit ID number.
  • How do I place an order?
  • If an inmate has received a Caring Pack this calendar month can I order a Caring Pack and have it delivered next month?
  • How many Packs can I send to an Inmate?
  • Can you hold packs for a specific date?
  • Do you make substitutions?
  • What happens if the package is refused at the correctional facility?
  • I have selected an inmate, but it shows Warning and they are unable to receive a package. Why?
  • Can a prison reject a shipment to a particular inmate?
  • How long does it take for my package to be received?
  • Will I receive confirmation that the package was shipped?
 
Care Packs